Your perception may not
be the reality
In The Matrix, Neo’s turning point comes when he is shown the truth: there is no spoon. He then understands that in reality, it is he, not the spoon, that bends.
When, as individuals or organizations, we want to encourage specific actions or reactions from the people we work with, we have to start with the understanding that we can only change what we do and how we do it.
Once we embrace this truth, we can then take the next step which is to put ourselves in the other person’s position so that we can work with an appreciation of their reality rather than our perception of what their reality is.