by bradstandish | Jul 25, 2021 | Change Leadership
Effective leadership will oversee collaboration between departments, ensuring that processes, proper training and preparation are aligned with the overall goal and mission of the change.
by bradstandish | Jul 25, 2021 | Change Leadership
Leading organizational change always starts with a bit of mindset transformation because we usually have to pull time, budget and resources from one important area to invest in another.
by bradstandish | Jul 25, 2021 | Change Leadership
Successful change is one of biggest problems that modern organizations face. But change-management research has demonstrated time after time that organizational change initiatives fail more often than they succeed, despite the resources put into creating change...
by bradstandish | Jul 25, 2021 | Change Leadership
The principle of Symmetry of Attention (a concept developed by the Académie du Service), suggests there is a reciprocal relationship between the employee journey and the experience delivered to the customer. The satisfaction and well-being of employees is essential...
by bradstandish | Jul 25, 2021 | Change Leadership
Leadership author Dr. Lance Secretan once wrote that “great leadership is about human experiences, not processes.” Leaders and CEOs must pay much more attention to the experiences that their organization is creating for their employees and their teams....
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